Wanz studios respects your privacy and is committed to protecting your personal information.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as your:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Information you provide when contacting us or requesting a return

We may also automatically collect certain website information, such as your IP address, device information, browser information, cookies, and website activity.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Process payments
• Provide tracking information
• Handle returns, refunds and customer enquiries
• Improve and operate our website
• Prevent fraud and protect our business
• Send marketing communications if you have chosen to receive them
• Meet our legal and regulatory obligations

Who We Share Your Information With

We may share relevant information with trusted service providers that help us operate our business, including:

• Shopify — for operating our online store
• Payment providers — for processing payments
• NZ Post and other delivery providers — for delivering orders
• Website, analytics and marketing providers — where required to operate and improve our website and marketing

We do not sell your personal information.

Some of these providers may store or process information outside New Zealand.

Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember your shopping cart, understand website usage, and improve our services.

You can manage cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Marketing

If you choose to subscribe to our marketing emails, we may send you information about new products, restocks, promotions and other brand updates.

You can unsubscribe at any time using the unsubscribe link in our emails.

Protecting Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

We only keep personal information for as long as reasonably necessary or as required by law.

Your Privacy Rights

You have the right to request access to the personal information we hold about you and ask us to correct information that is inaccurate or out of date.

To make a privacy request, contact us at:

Email: [Your email address]

Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve the issue.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.

Office of the Privacy Commissioner — Make a complaint

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last updated date.

Contact Us

[Brand Name]

Email: [Your email address]

Business address: [Your business address]

This policy is intended to operate alongside your other website policies, including your Returns & Refunds Policy, Shipping & Delivery Policy, and Terms & Conditions.